Privacy Policy

TravelEase.AI ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our intelligent transport management platform. TravelEase.AI is a Norwegian company and processes all data in compliance with the General Data Protection Regulation (GDPR) and Norwegian data protection laws.

TravelEase.AI is the data controller for all personal data processed through our platform. For questions about data processing, contact us at privacy@travelease.ai.

We collect the following categories of personal data: - Account information: Name, email, phone number, company name - Booking data: Trip details, passenger information, route data - Driver data: Name, license information, KM logs, work schedules - Usage data: Login times, feature usage, browser information - Communication data: Emails, messages, and support inquiries processed through the platform

We process your data for the following purposes: - Providing our transport management services - AI-powered booking and offer generation - Route optimization and planning - HMS (Health, Safety, Environment) compliance - Analytics and reporting - Communication with customers and drivers - Improving our services and platform

We process personal data based on: - Contract performance: To deliver the services you have subscribed to - Legitimate interest: For analytics, security, and service improvement - Legal obligation: For tax, accounting, and regulatory compliance - Consent: Where required, for marketing communications and optional features

We may share your data with: - Sub-processors: Cloud hosting providers, email delivery services, and AI service providers - Integration partners: Google Maps (for route optimization), payment processors - Legal authorities: When required by law or regulation All sub-processors are bound by data processing agreements and GDPR compliance.

We retain personal data only as long as necessary for the purposes stated above. Specific retention periods: - Active account data: Duration of the subscription + 12 months - Booking records: 5 years (as required by Norwegian accounting law) - HMS records: 10 years (as required by Norwegian work environment regulations) - Usage logs: 12 months

Under GDPR, you have the right to: - Access your personal data - Rectify inaccurate data - Erase your data (right to be forgotten) - Restrict processing - Data portability - Object to processing - Withdraw consent To exercise any of these rights, contact privacy@travelease.ai.

We implement appropriate technical and organizational measures to protect your data, including: - Encryption in transit and at rest - Access control and authentication - Regular security assessments - Automated anonymization of expired data - Audit trail logging

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related inquiries: Email: privacy@travelease.ai General: contact@travelease.ai You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).